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Privacy Policy

Thank you for visiting our website. We care about your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have under GDPR (EU law).

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1. Information We Collect

A. Information You Provide

When you interact with our website, place an order, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by our payment provider)

  • Messages sent to us through contact forms or email

B. Information Collected Automatically

When you use our website, certain data is collected automatically through cookies and analytics:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on site

  • Shopping behaviour (e.g., what products you view or add to cart)

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Contact you regarding your purchase or inquiry

  • Improve website performance and user experience

  • Send promotional updates (only if you subscribe)

  • Prevent fraud or misuse

We do not sell your personal information.

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3. Payments & Security

All payments on our website are processed securely through trusted providers such as:

  • Cash on Delivery

  • Stripe

  • PayPal

We do not see or store your full credit card details — these are handled directly by the payment processor.

Your data is protected using industry‑standard security measures.

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4. Sharing Your Information

We only share your data with:

  • Delivery partners (to ship your order)

  • Payment processors (for transactions)

  • Wix (our website hosting platform)

These partners only use your data as necessary to perform their services.

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5. Cookies

Cookies help us:

  • Keep items in your cart

  • Remember your preferences

  • Improve loading speed

  • Understand how visitors use our website

You can disable cookies in your browser settings at any time.

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6. Your GDPR Rights

If you live in the EU/EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request a copy of your data

  • Withdraw consent for marketing

To exercise your rights, contact us at:
📩 idea.onlineshopcy@gmail.com

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7. Data Retention

We keep your information only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

After this, your data is securely deleted.

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8. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:

📩 Email: idea.onlineshopcy@gmail.com
 

9. Updates to This Policy

We may update this policy from time to time.
The latest version will always be posted on this page.

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