Shipping Policy

1. Processing Time

Orders are processed within 3 - 5 business days.
During busy periods, processing may take slightly longer.

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2. Shipping Methods & Delivery Times

We offer:

• Local delivery (Cyprus): 3 – 5 days

Delivery times may vary depending on carrier delays.

All orders are shipped through Akis Express or Box Now.

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3. Shipping Costs

✔ Free Shipping for orders over €60

Orders with a total above €60 qualify for FREE delivery anywhere in Cyprus.

✔ €3 Delivery Fee for orders under €60

Orders below €60 are delivered via Akis Express or Box Now at a flat rate of €3.

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4. Order Tracking

Once your order ships, you will receive a tracking number by email or SMS (if available from the courier).

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5. Incorrect Address

Please ensure your shipping address is correct.
We are not responsible for delays or lost packages due to incorrect details.

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6. Lost or Damaged Packages

If your package is lost or damaged:

• Contact us at idea.onlineshopcy@gmail.com

• Include your order number and photos (if applicable)

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We will assist you in filing a claim with the carrier.