Welcome to our online store. By accessing, browsing, or making a purchase on this website, you agree to the following Terms & Conditions.
Please read them carefully before using our services.

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1. General Information

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This website is operated by Ideaonlineshopcy
Throughout the site, “we”, “us”, and “our” refer to the business.

We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will be posted on this page, and continued use of the site means you accept the updated terms.

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2. Products & Descriptions

We aim to provide accurate descriptions and photos for all our jewellery pieces.
However, slight variations may occur due to:

• Handmade elements

• Natural materials

• Screen resolution differences

All products are subject to availability.

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3. Pricing & Payments

All prices are listed in Euro (€).

We reserve the right to change prices at any time.
If an incorrect price appears due to a system error, we may cancel or refuse the order.

Payments are processed securely through trusted third‑party providers such as:

• Cash on Delivery

• Stripe

We do not store or have access to your full card details.

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4. Orders & Confirmations

Once you place an order, you will receive an email confirmation.

We may cancel or refuse an order if:

• The product is out of stock

• Payment cannot be processed

• Fraud or suspicious activity is detected

• An incorrect address or information was provided

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5. Shipping & Delivery

Delivery is available only within Cyprus.

Shipping Rates:

• Free delivery for orders over €60

• €3 delivery fee for orders under €60 (via Akis Express and Box Now)

By placing an order, you agree to the Shipping Policy.

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6. Returns & Refunds

We offer returns under specific conditions — see our complete Return & Refund Policy.

Not eligible for returns:

• Earrings (for hygiene reasons)

• Last Pieces / Special Offers items

• Custom-made or personalized jewellery

• Used or damaged items not caused by us

Refunds are issued only after the returned item is inspected and approved.

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7. Intellectual Property

All content on this website, including:

• Product images

• Text

• Logos

• Designs

• Website layout

Is the property of Ideaonlineshopcy and may not be copied or used without permission.

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8. Liability

We are not responsible for:

• Delays caused by couriers

• Lost or stolen packages

• Incorrect addresses provided by the customer

• Allergic reactions or misuse of jewellery

• Temporary website downtime

• Third‑party technical issues

Your use of the website is at your own risk.

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9. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect and protect your personal information.

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10. Contact Information

For questions about these Terms & Conditions, you can contact us at:

📩 idea.onlineshopcy@gmail.com
📍 Cyprus